Southwest Airlines | Sustainability Performance
Southwest Airlines, with over 55,000 employees, distinguishes itself with exceptional customer service.
1971
United States
10,001+ employees
Airlines/Aviation
$10B+ in revenue
$100M - 500M in profitability
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Sustainability Ranking & Industry Benchmark
#12052
Overallⓘ#2764
in United Statesⓘ#118
in Airlines/AviationⓘSustainability Maturity
ⓘSustainability Intent
ⓘOverview
Environmental
Carbon emissionsCarbon certificatesDigital emissionsEnergy consumptionWaste ManagementWater ManagementAir & land impactNature and biodiversitySocial
Diversity and InclusionPay GapsExternalitiesGovernance
TargetsSDG ImpactFinancial Data
Business performanceCapital & innovationAnalyst projections
Laggard
Aligned
Aligned
Aligned
Intensity
Greenhouse gas intensity Scope 1, 2 (tCO₂e /$M)
Greenhouse gas intensity (Scope 1, 2, 3)(tCO₂e /$M)
Energy consumption (direct) intensity (MWh /$M)
Waste generation intensity (tonnes /$M)
Industry Benchmark
752.6
B/M 734.9
961.5
B/M 1.0K
2.9K
B/M 2.8K
0.3
B/M 0.3
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Controversy level
- The company's operational meltdown over the December 2022 holiday period, when a winter storm combined with the airline's outdated crewscheduling software caused the cancellation of approximately 16,900 flights and stranded more than 2 million passengers, led the U.S. Department of Transportation to impose a $140 million civil penalty in December 2023 (the largest ever against an airline for consumerprotection violations) for failing to provide adequate customer service, prompt refunds and timely reimbursements.
Sustainability employees
ⓘWe follow the strictest rules to ensure compliance with all the relevant data protection laws, including GDPR. Click here for our Privacy Policy.Total sustainability employees
11+
ⓘThis value represents the estimated number of employees in a company with sustainability-related roles or job titles, as determined by Illuminem using publicly available data.