Sustainability Data Hub TM
Citizens | Sustainability Performance
Provides banking and financial services, including loans, savings, and investment products.
1828
United States
10,001+ employees
Financial Services
$1B - 10B in revenue
$1B - 10B in profitability
Sustainability Ranking & Industry Benchmark
#4743
OverallⓈThis is a simple, transparent and data-based ranking measuring the overall sustainability performance of a company. It takes into account the following factors:- Carbon emissions intensity (normalized by industry)
- Share of renewable electricity consumption (normalized by industry)
- Sustainability maturity
- Intent to leverage sustainability solutions
- Sustainability accreditations and certifications
The ranking takes into account all companies in illuminem's database. It leverages publicly available data as well as responses from the brief illuminem survey (please fill it out here for your company).
#485
in United StatesⓈThis ranking uses the same criteria as the overall ranking but is limited to comparing the company with others in the same geography, based on its headquarters location, within Illuminem's database.(Source: illuminem)
#559
in FinanceⓈThis ranking uses the same criteria as the overall ranking but is limited to comparing the company with others in the same industry within Illuminem's database.(Source: illuminem)
Sustainability Maturity
ⓈMaturity gauges how far along a company is on its sustainability journey. It takes into account various factors such as:- Breadth and depth of sustainability strategy
- Investment in sustainability
- External stakeholder engagement on sustainability topics
- Disclosure, awareness and management of environmental performance
- Sustainability certifications, awards and memberships
The maturity rank is based on a company's overall maturity score compared to other companies in the same industry (over 50 companies) in Illuminem's database. Higher maturity result in a higher rank.
Companies at the early stage of their sustainability journey are usually just starting to recognize the importance of sustainability. Their goals are often compliance-driven, cost-saving, or reputation-based, rather than deeply integrated into their core business strategy. Example solutions include services to comply with regulations, compliance software, consulting services, energy management & efficiency to reduce cost, certifications etc.
Companies with high sustainability maturity have deeply integrated sustainability into their core strategy and view it as a competitive advantage. Sustainability is not just a compliance requirement but a business driver that aligns with long-term value creation. Example solutions include insetting & supply chain services, carbon neutrality solutions, circular economy models, innovations in sustainable products and services etc.
(Source: illuminem)
Sustainability Intent
ⓈIntent evaluates a company's propensity to buy sustainability products and services in the near future. It takes into account various factors such as:- Expressed intent by relevant company employees to buy sustainability solutions (reported directly to illuminem)
- Previous company activity in buying relevant solutions (reported to illuminem or aggregated from global registries)
- News or public reports by the company signaling interest to buy relevant solutions
- Intensity and progress against sustainability targets or pledges (reported publicly by the company)
- Level of pressure on sustainability performance from relevant stakeholders (as reported by the company or estimated based on industry/geography)
The intent rank is based on a company's overall intent score compared to other companies in the same industry (over 50 companies) in Illuminem's database. Higher intent results in a higher rank.
(Source: illuminem)
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Carbon emissions
Electricity consumption
Carbon certificate projects
Targets
Other sustainability metrics
Reporting
Sustainability Targets and Commitments
| Target | Year | Value | Scope | Baseline |
|---|---|---|---|---|
| Interim emissions reductionⓈCompany sustainability report | 2025 | 0.30000001192092896 | 1&2 | 2016 |
| Interim emissions reductionⓈCompany sustainability report | 2035 | 0.5 | 1&2 | 2016 |
Progress against targets
ⓈCompany sustainability reportIn 2022, Citizens' year-over-year cumulative Scope 1 and 2 emissions increased by 28%, primarily due to the expansion of its physical presence in the New York City metro and mid-Atlantic regions, including the acquisition of branches from HSBC and Investors Bancorp. Despite this increase, emissions were down 8.8% compared to pre-pandemic levels in 2019. The company continues to work towards its emission reduction targets, which are aligned with the Paris Agreement.
Sustainability employees
11+
ⓈThis value represents the estimated number of employees in a company with sustainability-related roles or job titles, as determined by Illuminem using publicly available data.Rachel Mattes Greenberg
Sustainability OfficerSustainability contacts
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