Zendesk | Sustainability Performance
Develops customer service and engagement software, offering tools for communication, ticketing, and support solutions.
2007
United States
5,001 - 10,000 employees
Computer Software
$1B - 10B in revenue
Sustainability Ranking & Industry Benchmark
#2439
Overall#511
in United States#88
in Computer SoftwareSustainability Maturity
Sustainability Intent
Overview
Environmental
Carbon certificatesGovernance
TargetsESG scores and ExclusionsFinancial Data
Business performanceCapital & innovationAnalyst projections
Revenue
R&D intensity
Controversy level
- Zendesk suffered a data breach exposing customer information.
Carbon certificate projects
Reveal data for 3 credits
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Revenue
EBITDA
Operating margin
Revenue & EBITDA
$1.3BFY2021 revenue
Total Annual
Revenue & EBITDA
($ B)
Annual revenue
EBITDA
3 year change
Revenue by region
Revenue by region %
APAC
EMEA
Other
United States
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Margin trends
Margin as % of revenue
Gross margin
Operating margin
Net margin
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Free cashflow
Capex
Debt/equity ratio
R&D intensity
26.3%FY2021
R&D as % of revenue
Return on invested capital (ROIC)
Industry benchmark
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Return on invested capital
-14.0%FY2026
Return on invested capital (ROIC)
Industry benchmark
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Analyst revenue estimates & actuals
Analyst consensus vs actuals
($ B)
Actual revenue
Consensus estimates
Estimate only
0.8
▲ 0.2%
1.0
▲ 0.5%
1.3
▼ 0.0%
4.0
2026Powered by illuminem
Sustainability targets and commitments
Reveal data for 1 credit
| Target | Year | Value | Scope | Baseline |
|---|
Environmental policy coverage
Carbon reduction policy
Not available
Human rights policy
Not available
Recycling policy
Not available
Workplace health & safety policy
Not available
47%
Independent Directors
9 out of 19 incl. management
Overall score
0
Environment
0
Social
0
Governance
0
Exclusion screening
Adult content
Not available
Alcoholic
Not available
Animal testing
Not available
Firearms
Not available
Tobacco
Not available
Gambling
Not available
Nuclear
Not available
