Teleperformance | Sustainability Performance
Offers customer experience management and business process outsourcing services.
1978
France
10,001+ employees
Outsourcing/Offshoring
$10B+ in revenue
$500M - 1B in profitability
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Sustainability Ranking & Industry Benchmark
#9549
Overallⓘ#408
in Franceⓘ#22
in Outsourcing/OffshoringⓘSustainability Maturity
ⓘSustainability Intent
ⓘOverview
Environmental
Carbon emissionsCarbon certificatesEnergy consumptionWater ManagementNature and biodiversitySocial
Diversity and InclusionPay GapsHealth and SafetyExternalitiesGovernance
TargetsSDG ImpactFinancial Data
Business performanceCapital & innovationAnalyst projections
Critical
Aligned
Aligned
Aligned
Intensity
Greenhouse gas intensity Scope 1, 2 (tCO₂e /$M)
Greenhouse gas intensity (Scope 1, 2, 3)(tCO₂e /$M)
Energy consumption (direct) intensity (MWh /$M)
Water consumption intensity (m³ /$M)
Industry Benchmark
18.4
B/M 5.5
56.6
B/M 38.7
38.3
B/M 17.5
115.6
B/M 115.6
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Controversy level
- Investigative reporting in 2022 (including by TIME) documented that the company's content moderators in Colombia, reviewing graphic violence, child sexualabuse material and other disturbing content for clients including TikTok and Meta, experienced severe psychological trauma, inadequate mentalhealth support, intrusive surveillance and pressure against unionising; the revelations prompted the company to announce it would stop handling the most graphic 'trust and safety' content in certain markets.
Sustainability employees
ⓘWe follow the strictest rules to ensure compliance with all the relevant data protection laws, including GDPR. Click here for our Privacy Policy.Total sustainability employees
11+
ⓘThis value represents the estimated number of employees in a company with sustainability-related roles or job titles, as determined by Illuminem using publicly available data.