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Atento | Sustainability Performance

https://atento.com

Atento provides customer relationship management and business process outsourcing services. The company delivers tailored solutions in customer care, technical support, and sales, leveraging technology and analytics to enhance customer engagement for clients across various industries.

1999

Spain

10,001+ employees

Outsourcing/Offshoring

$1B - 10B in revenue

Not profitable

Submit or report inaccurate dataDownload Company InsightsⓘBy downloading this report, you'll receive the most insightful and detailed analysis of the company's sustainability performance, compared to its peers. It includes key industry trends, carbon and energy intensity, nature impact, social metrics, and an in-depth look at key risks and controversies.

Sustainability Ranking & Industry Benchmark

#4641
Overallⓘ
#114
in Spainⓘ
#16
in Outsourcing/Offshoringⓘ

Sustainability Maturity

ⓘ
​​0123456789​​%

Sustainability Intent

ⓘ

Available in
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​​0123456789​​%

Industry Rank

6 out of 26

Overview
Environmental
Carbon certificatesEnergy consumption

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Renewable energy ⓘProportion of the company's total electricity consumption sourced from renewable sources, expressed as a percentage.
60%2023
Aligned

Controversy level


Very Low
Low
Noticeable
High
Severe
Download Controversy Analysis
  • Atento's Latin American business process outsourcing operations have faced multiple Brazilian and Spanish labor enforcement actions over treatment of call center workers, plus the 2023 takeprivate amid sustained financial distress.
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Sustainability employees

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Total sustainability employees

11+

ⓘThis value represents the estimated number of employees in a company with sustainability-related roles or job titles, as determined by Illuminem using publicly available data.


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