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  7. Genesys
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Genesys | Sustainability Performance

https://www.genesys.com
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Genesys provides customer experience and contact center technology solutions.

1990

United States

5,001 - 10,000 employees

Computer Software

$1B - 10B in revenue

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Sustainability Ranking & Industry Benchmark

#6111
Overall
#1367
in United States
#224
in Computer Software

Sustainability Maturity

​​0123456789​​%

Sustainability Intent

Available in
Scale package

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​​0123456789​​%

Industry Rank

129 out of 393

Overview

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Controversy level

Very Low
Low
Noticeable
High
Severe
Download Controversy Analysis
  • Genesys Cloud Services (Permira/Hellman & Friedman-owned), US contact center software, has faced sustained class actions over the 2022 customer data breach affecting multiple US enterprise customers, plus periodic SEC enforcement scrutiny on alleged inadequate disclosure of cloud transition customer renewal practices affecting institutional creditors.
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Sustainability employees

Total sustainability employees

11+

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