TeleTech (TTEC) | Sustainability Performance
Provides customer experience and business process outsourcing solutions for enterprises.
1982
United States
10,001+ employees
Outsourcing/Offshoring
$1B - 10B in revenue
$1M - 10M in profitability
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Sustainability Ranking & Industry Benchmark
#6575
OverallⓈThis is a simple, transparent and data-based ranking measuring the overall sustainability performance of a company. It takes into account the following factors:- Carbon emissions intensity (normalized by industry)
- Share of renewable electricity consumption (normalized by industry)
- Sustainability maturity
- Intent to leverage sustainability solutions
- Sustainability accreditations and certifications
The ranking takes into account all companies in illuminem's database. It leverages publicly available data as well as responses from the brief illuminem survey (please fill it out here for your company).
#1758
in United StatesⓈThis ranking uses the same criteria as the overall ranking but is limited to comparing the company with others in the same geography, based on its headquarters location, within Illuminem's database.(Source: illuminem)
#379
in Corporate ServicesⓈThis ranking uses the same criteria as the overall ranking but is limited to comparing the company with others in the same industry within Illuminem's database.(Source: illuminem)
Sustainability Maturity
ⓈMaturity measures how far along a company is on its sustainability journey.It takes into account various factors such as:
- Breadth and depth of sustainability strategy
- Investment in sustainability
- External stakeholder engagement on sustainability topics
- Disclosure, awareness and management of environmental performance
- Sustainability certifications, awards and memberships
The maturity rank is based on a company's overall maturity score compared to other companies in the same industry (over 50 companies) in Illuminem's database. Higher maturity result in a higher rank.
Companies at the early stage of their sustainability journey are usually just starting to recognize the importance of sustainability. Their goals are often compliance-driven, cost-saving, or reputation-based, rather than deeply integrated into their core business strategy. Example solutions include services to comply with regulations, compliance software, consulting services, energy management & efficiency to reduce cost, certifications etc.
Companies with high sustainability maturity have deeply integrated sustainability into their core strategy and view it as a competitive advantage. Sustainability is not just a compliance requirement but a business driver that aligns with long-term value creation. Example solutions include insetting & supply chain services, carbon neutrality solutions, circular economy models, innovations in sustainable products and services etc.
(Source: illuminem)
Sustainability Intent
ⓈIntent measures a company's likelihood to buy sustainability products and services in the near future.It takes into account various factors such as:
- Expressed intent by relevant company employees to buy sustainability solutions (reported directly to illuminem)
- Previous company activity in buying relevant solutions (reported to illuminem or aggregated from global registries)
- News or public reports by the company signaling interest to buy relevant solutions
- Intensity and progress against sustainability targets or pledges (reported publicly by the company)
- Level of pressure on sustainability performance from relevant stakeholders (as reported by the company or estimated based on industry/geography)
The intent rank is based on a company's overall intent score compared to other companies in the same industry (over 50 companies) in Illuminem's database. Higher intent results in a higher rank.
(Source: illuminem)
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Carbon emissions
Electricity consumption
Carbon certificate projects
Targets
SDG Impact
Reporting
Sustainability
Report
Carbon emissions
Reveal data for 1 credit
34.1KⓈCompany sustainability report2023
Industry rank: 36 out of 406ⓈThe carbon emissions rank is based on a company's CO2 equivalent Scope 1 and 2 greenhouse gas emissions compared to other companies in the same industry (over 50 companies) in Illuminem's database. Higher emissions result in a lower rank.
Total CO2 emissions
(CO2e tonnes)
Industry rank: 36 out of 406ⓈThe carbon emissions rank is based on a company's CO2 equivalent Scope 1 and 2 greenhouse gas emissions compared to other companies in the same industry (over 50 companies) in Illuminem's database. Higher emissions result in a lower rank.
Scope 1
Scope 2
Scope 3 downstream
Scope 3 upstream
Industry benchmark
(adj. for company revenues)
(adj. for company revenues)
20B/MⓈThe carbon emissions benchmark value represents the average carbon intensity (revenue-based) of all other companies in the same industry (with over 50 companies) in Illuminem's database, adjusted for the revenue of the selected company.
illustrative
Sustainability employees
11+
ⓈThis value represents the estimated number of employees in a company with sustainability-related roles or job titles, as determined by Illuminem using publicly available data.Sustainability contacts
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