KLM Royal Dutch Airlines | Sustainability Performance
An airline offering global passenger and cargo flight services.
1919
Netherlands
10,001+ employees
Airlines/Aviation
$10B+ in revenue
$500M - 1B in profitability
Sustainability Ranking & Industry Benchmark
#2972
Overall#67
in Netherlands#23
in Airlines/AviationSustainability Maturity
Sustainability Intent
Overview
Controversy level
- KLM Royal Dutch Airlines (Air FranceKLM Dutch subsidiary), has faced sustained Dutch ACM enforcement scrutiny including the contested 2024 EUR 100+ million Dutch consumer protection penalty over alleged misleading 'fly responsibly' sustainability marketing claims (ruled false advertising by Dutch court), plus periodic class actions over alleged inadequate disclosure of European aviation customer demand normalization.
