Citizens Financial Group | Sustainability Performance

https://www.citizensbank.com/

Citizens Financial Group is a publicly traded bank holding company headquartered in Providence, Rhode Island, that operates primarily through its subsidiary Citizens Bank to provide retail and commercial banking products and services to individuals, small businesses, and corporations across the United States.

1828

United States

10,001+ employees

Financial Services

$10B+ in revenue

$1B - 10B in profitability

Submit or report inaccurate data Download Company Insights

Sustainability Ranking & Industry Benchmark

#12071

Overall

#2705

in United States

#556

in Financial Services

Sustainability Maturity

Sustainability Intent

Available in
Scale package

Access

Industry Rank

242 out of 610

Overview

Environmental

Carbon emissionsEnergy consumptionNature and biodiversityClimate risk

Social

Diversity and InclusionPay GapsExternalities

Governance

TargetsSDG ImpactESG scores and Exclusions

Financial Data

Business performanceCapital & innovationAnalyst projections

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CO2 scope 1 + 2

38.4K CO2e tonnes, 2024

Laggard

Renewable energy

65% 2024

Aligned

Female employees

53% 2025

Leading

Externalities

2.7M $, 2024

Aligned

Market cap

29.3B $, 2026▲19.9% YoY

Revenue

11.1B $, 2025▼10.8% YoY

Intensity

Greenhouse gas intensity Scope 1, 2 (tCO₂e /$M)

Energy consumption (direct) intensity (MWh /$M)

Industry Benchmark

3.2

B/M 3.0

12.3

B/M 2.6

Controversy level

Very Low

Low

Noticeable

High

Severe

Download Controversy Analysis

Citizens Financial Group has faced multiple US OCC and CFPB enforcement actions over alleged overdraft fee practices including the 2024 USD 9 million settlement, plus sustained class actions over alleged inadequate disclosure of HELOC product risks affecting US consumer customers.

Carbon emissions breakdown

Reveal data for 2 credits

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		2020	2021	2022	2023	2024	Benchmark
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Biodiversity impact

Reveal data for 2 credits

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		2020	2021	2022	2023	2024	Benchmark
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Land use

Reveal data for 2 credits

KPI	Metric	Year
		2020	2021	2022	2023	2024	Benchmark
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Diversity & inclusion

Reveal data for 3 credits

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		2020	2021	2022	2023	2024	Benchmark
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Pay gap breakdown

Reveal data for 1 credit

KPI	Metric	Year
		2020	2021	2022	2023	2024	Benchmark
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Externalities

Reveal data for 1 credit

KPI	Metric	Year
		2020	2021	2022	2023	2024	Benchmark
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SDG impact (historical)

Reveal data for 5 credits

KPI	Metric	Year
		2019	2020	2021	2022	2023	Benchmark
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Reporting

Sustainability Report

Available

Sustainability employees

Total sustainability employees

Available in
Scale package

Access

Controversy level

Very Low

Low

Noticeable

High

Severe

Download Controversy Analysis

Citizens Financial Group has faced multiple US OCC and CFPB enforcement actions over alleged overdraft fee practices including the 2024 USD 9 million settlement, plus sustained class actions over alleged inadequate disclosure of HELOC product risks affecting US consumer customers.

Citizens Financial Group | Sustainability Performance

Sustainability Ranking & Industry Benchmark

Sustainability Maturity

Sustainability Intent

Available in Scale package

View similiar companies

Carbon emissions

Renewable energy

Renewable electricity

Intensity

Female employees

Controversy level

Carbon emissions breakdown

Climate risk

Biodiversity loss in km²

Biodiversity loss in CO2e

Potential species loss

Biodiversity impact

Land use

Diversity & inclusion

Pay gap breakdown

Externalities

Revenue & EBITDA

Margin trends

Return on invested capital

Analyst revenue estimates & actuals

Environmental policy coverage

Overall score

Environment

Social

Governance

Exclusion screening

SDG impact

SDG impact (historical)

Reporting

Sustainability employees

Available in Scale package

Citizens Financial Group | Sustainability Performance

Sustainability Ranking & Industry Benchmark

Sustainability Maturity

Sustainability Intent

Available in Scale package

View similiar companies

Carbon emissions

Renewable energy

Renewable electricity

Intensity

Female employees

Controversy level

Carbon emissions breakdown

Climate risk

Biodiversity loss in km²

Biodiversity loss in CO2e

Potential species loss

Biodiversity impact

Land use

Diversity & inclusion

Pay gap breakdown

Externalities

Revenue & EBITDA

Margin trends

Return on invested capital

Analyst revenue estimates & actuals

Environmental policy coverage

Overall score

Environment

Social

Governance

Exclusion screening

SDG impact

SDG impact (historical)

Reporting

Sustainability employees

Available in Scale package

Available in
Scale package

Available in
Scale package

Available in
Scale package

Available in
Scale package