Citizens Financial Group | Sustainability Performance
Citizens Financial Group is a publicly traded bank holding company headquartered in Providence, Rhode Island, that operates primarily through its subsidiary Citizens Bank to provide retail and commercial banking products and services to individuals, small businesses, and corporations across the United States.
1828
United States
10,001+ employees
Financial Services
$10B+ in revenue
$1B - 10B in profitability
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Sustainability Ranking & Industry Benchmark
#11347
Overallⓘ#2569
in United Statesⓘ#502
in Financial ServicesⓘSustainability Maturity
ⓘSustainability Intent
ⓘOverview
Environmental
Carbon emissionsEnergy consumptionNature and biodiversitySocial
Diversity and InclusionPay GapsExternalitiesGovernance
SDG ImpactFinancial Data
Business performanceCapital & innovationAnalyst projections
Aligned
Aligned
Aligned
Aligned
Intensity
Greenhouse gas intensity Scope 1, 2 (tCO₂e /$M)
Energy consumption (direct) intensity (MWh /$M)
Industry Benchmark
3.2
B/M 3.4
12.3
B/M 7.1
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Controversy level
- Citizens Financial Group has faced multiple US OCC and CFPB enforcement actions over alleged overdraft fee practices including the 2024 USD 9 million settlement, plus sustained class actions over alleged inadequate disclosure of HELOC product risks affecting US consumer customers.
Sustainability employees
ⓘWe follow the strictest rules to ensure compliance with all the relevant data protection laws, including GDPR. Click here for our Privacy Policy.Total sustainability employees
11+
ⓘThis value represents the estimated number of employees in a company with sustainability-related roles or job titles, as determined by Illuminem using publicly available data.