Sustainability Data Hub
Serviceware SE
Serviceware SE offers a suite of digital solutions aimed at enhancing enterprise service management. The company provides tools for automated processes, reporting, and analytics, facilitating efficient service operations while addressing the complexities of digital transformation.
1998
Germany
201 - 500 employees
Computer Software
$25M - 100M in revenue
$1M - 10M in profitability
Sustainability Ranking
Beyond Top 1000
- Carbon emissions intensity (normalized by industry)
- Share of renewable electricity consumption (normalized by industry)
- Sustainability maturity
- Intent to leverage sustainability solutions
- Sustainability accreditations and certifications
The ranking takes into account all companies in illuminem's database. It leverages publicly available data as well as responses from the brief illuminem survey (please fill it out here for your company).
Beyond Top 100
(Source: illuminem)
Beyond Top 100
(Source: illuminem)
Sustainability MaturityⓈMaturity gauges how far along a company is on its sustainability journey. It takes into account various factors such as:
- Breadth and depth of sustainability strategy
- Investment in sustainability
- External stakeholder engagement on sustainability topics
- Disclosure, awareness and management of environmental performance
- Sustainability certifications, awards and memberships
The maturity rank is based on a company's overall maturity score compared to other companies in the same industry (over 50 companies) in Illuminem's database. Higher maturity result in a higher rank.
Companies at the early stage of their sustainability journey are usually just starting to recognize the importance of sustainability. Their goals are often compliance-driven, cost-saving, or reputation-based, rather than deeply integrated into their core business strategy. Example solutions include services to comply with regulations, compliance software, consulting services, energy management & efficiency to reduce cost, certifications etc.
Companies with high sustainability maturity have deeply integrated sustainability into their core strategy and view it as a competitive advantage. Sustainability is not just a compliance requirement but a business driver that aligns with long-term value creation. Example solutions include insetting & supply chain services, carbon neutrality solutions, circular economy models, innovations in sustainable products and services etc.
(Source: illuminem)
Beyond Top 100
Sustainability IntentⓈIntent evaluates a company's propensity to buy sustainability products and services in the near future. It takes into account various factors such as:- Expressed intent by relevant company employees to buy sustainability solutions (reported directly to illuminem)
- Previous company activity in buying relevant solutions (reported to illuminem or aggregated from global registries)
- News or public reports by the company signaling interest to buy relevant solutions
- Intensity and progress against sustainability targets or pledges (reported publicly by the company)
- Level of pressure on sustainability performance from relevant stakeholders (as reported by the company or estimated based on industry/geography)
The intent rank is based on a company's overall intent score compared to other companies in the same industry (over 50 companies) in Illuminem's database. Higher intent results in a higher rank.
(Source: illuminem)
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Carbon emissions
Electricity consumption
Carbon certificate projects
Targets
Other sustainability metrics
Reporting
Sustainability
Report
Targets
| Target | Year | Value | Scope | Baseline |
|---|---|---|---|---|
| Interim emissions reductionⓈCompany sustainability report | 2030 | 50% | 1&2&3 (value chain) | 2018 |
Progress against targets ⓈCompany sustainability report
Serviceware has made progress in reducing its carbon footprint by increasing the percentage of business trips made by train to 76% in 2023, up from 69% the previous year. The company has also increased the proportion of electric and hybrid vehicles in its fleet to 21%, compared to 15% the previous year. Additionally, Serviceware's software solutions have contributed to reducing emissions by optimizing routes and resource distribution, saving an average of 10 kilometers of driving per route for around 4.2 million visits in 2023. These efforts are part of Serviceware's ongoing commitment to sustainability and reducing environmental impact.
Other sustainability metrics
| Category | Description | Metric | Year | ||
|---|---|---|---|---|---|
| Social | Share of female employees | % | |||
Sustainability employees
2-3
ⓈThis value represents the estimated number of employees in a company with sustainability-related roles or job titles, as determined by Illuminem using publicly available data.Sustainability contactsⓘWe follow the strictest rules to ensure compliance with all the relevant data protection laws, including GDPR. Click here for our Privacy Policy.
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