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  7. Zozo
Company logo

Zozo | Sustainability Performance

https://corp.zozo.com

Operates an e-commerce platform, providing clothing and fashion items while focusing on personalized customer experiences.

1998

New Zealand

1,001 - 5,000 employees

Retail

$1B - 10B in revenue

Submit or report inaccurate dataDownload Company Insights

Sustainability Ranking & Industry Benchmark

#40
Overall
#1
in New Zealand
#4
in Retail

Sustainability Maturity

​​0123456789​​%

Sustainability Intent

Available in
Scale package

Access
​​0123456789​​%

Industry Rank

36 out of 451

Overview
Environmental
Carbon emissionsEnergy consumptionWaste ManagementWater ManagementNature and biodiversityClimate risk
Social
Diversity and InclusionPay GapsHealth and SafetyExternalities
Governance
TargetsSDG ImpactESG scores and Exclusions
Financial Data
Business performanceCapital & innovationAnalyst projections

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Untouched World

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CO2 scope 1 + 2

13.6K CO2e tonnes, 2025
Aligned

Renewable energy

94% 2025

Waste generated

6.8K tonnes, 2025
Aligned

Female employees

30% 2024
Critical

Externalities

745.5K $, 2025
Leading

Market cap

148.5T $, 2026▲32.4% YoY

Revenue

31.9T $, 2025▼7.6% YoY

R&D intensity

0% 2025

Carbon emissions

Reveal data for 1 credit

Industry rank: 54 out of 451


Total CO2 emissions
(CO2e tonnes)

Industry rank: 54 out of 451

Scope 1
Scope 2 location based
Scope 3 downstream
Scope 3 upstream
Industry benchmark
(adj. for revenues)
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Renewable energy

Reveal data for 1 credit
94%2025

Industry rank: 4 out of 451


Total energy consumption
and % renewables
(MWh, % of consumption)

Industry rank: 4 out of 451

Total energy

Share of renewable energy

Industry benchmark

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Renewable electricity

Reveal data for 1 credit
%2025

Industry rank: Beyond Top 100


Total electricity consumption
and % renewables
(MWh, % of consumption)

Industry rank: Beyond Top 100

Total electricity

Share of renewable electricity

Industry benchmark

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Intensity


Greenhouse gas intensity Scope 1, 2 (tCO₂e /$M)
Greenhouse gas intensity (Scope 1, 2, 3)(tCO₂e /$M)
Energy consumption (direct) intensity (MWh /$M)
Water consumption intensity (m³ /$M)
Industry Benchmark

9.6

B/M 15.4

153.2

B/M 329.5

59.1

B/M 34.8

25.4

B/M 70.0


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Female employees

Reveal data for 1 credit

Share of female employees (%)

25
50
75
100
Company
Benchmark
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Waste

Reveal data for 1 credit
6.8K2025

Total waste generated (tonnes)

Total waste
Recovered & recycled
Not-recovered & not-recycled
Industry Benchmark

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Controversy level


Very Low
Low
Noticeable
High
Severe
Download Controversy Analysis
  • ZOZO Inc, Japanese fashion e-commerce, has faced sustained Japanese JFTC consumer protection enforcement scrutiny over alleged misleading marketing of ZOZOSUIT body measurement service following the 2018 launch, plus the contested 2019 Yahoo Japan/SoftBank JPY 400 billion takeover affecting Japanese minority shareholders and founder Yusaku Maezawa's exit.
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Carbon emissions breakdown

Reveal data for 2 credits

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Energy consumption breakdown

Reveal data for 2 credits

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Climate risk

OverallAcuteChronic
Reveal data for 20 credits
Unlock Acute & Chronic
0 assets assessed
ScenarioComing soon
66High
$1.3Testimated revenue at risk
Thematic risk scoresESRS aligned scoresComing soon
Download Climate Risk AnalysisPowered by illuminem and GIST impact

Biodiversity loss in km²

Reveal data for 2 credits

Biodiversity loss in terms of the equivalent land affected (km²e)

Total biodiversity loss (km²e)
Industry benchmark
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Biodiversity loss in CO2e

Reveal data for 2 credits

Total biodiversity loss as CO2e tonnes

Total biodiversity loss (CO2e tonnes)
Industry benchmark

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Potential species loss

Reveal data for 2 credits

Estimated nature species lost due to corporate activity, expressed as Potentially Disappeared Fraction (PDF)

One row per year, with the latest at the top. Each driver uses its own scale.

Low ImpactHigh Impact
Industry benchmark
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Biodiversity impact

Reveal data for 2 credits

KPIMetricYear
20212022202320242025Benchmark
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PDF: Potentially Disappeared Fraction (of species) due to corporate activities

Waste management

Reveal data for 2 credits

KPIMetricYear
20202021202220232024Benchmark
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Water management

Reveal data for 2 credits

KPIMetricYear
20212022202320242025Benchmark
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Land use

Reveal data for 2 credits

KPIMetricYear
20212022202320242025Benchmark
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Diversity & inclusion

Reveal data for 3 credits

KPIMetricYear
20202021202220232024Benchmark
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Pay gap breakdown

Reveal data for 1 credit

KPIMetricYear
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Health & safety

Reveal data for 2 credits

KPIMetricYear
20212022202320242025Benchmark
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Externalities

Reveal data for 1 credit

KPIMetricYear
20212022202320242025Benchmark
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Market cap

148.5T $, 2026▲32.4% YoY

Revenue

31.9T $, FY2025▼7.6% YoY

EBITDA

10.4T $, FY2025▼9.1% YoY

Operating margin

30% Industry: 7▲0.4% YoY

Revenue & EBITDA

$31.9TFY2025 revenue

Total Annual
Revenue & EBITDA
($ B)

Annual revenue
EBITDA
3 year change
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Margin trends


Margin as % of revenue

Gross margin
Operating margin
Net margin

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Free cashflow

8.1T 2025▼38.3% YoY

Capex

940.4B 2025▲49% YoY

Debt/equity ratio

0.2 Industry: 1▼NaN% YoY

R&D intensity

0.0%FY2025

R&D as % of revenue

Return on invested capital (ROIC)
Industry benchmark

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Return on invested capital

38.0%FY2026

Return on invested capital (ROIC)
Industry benchmark

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Analyst revenue estimates & actuals


Analyst consensus vs actuals
($ B)

Actual revenue
Consensus estimates
Estimate only

27.4K

▼ 0.8%

2023

29.5K

▼ 2.2%

2024

31.9K

▼ 1.7%

2025

285.1

2031

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Sustainability targets and commitments

Reveal data for 1 credit
TargetYearValueScopeBaseline

Environmental policy coverage

Carbon reduction policy

Not available

Human rights policy

Available

Recycling policy

Available

Workplace health & safety policy

Available

32%
Independent Directors

6 out of 19 incl. management

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Overall score

86

Environment

85

Social

99

Governance

75

Exclusion screening

Adult content

Not available

Alcoholic

Not available

Animal testing

Not available

Firearms

Not available

Tobacco

Not available

Gambling

Not available

Nuclear

Not available

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SDG impact

Reveal data for 5 credits
2025

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SDG impact (historical)

Reveal data for 5 credits

KPIMetricYear
20202021202220232024Benchmark
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Reporting

sustainability report symbol

Sustainability Report

Available

image report
Available

Sustainability employees


Total sustainability employees

7-10



    Available in
    Scale package

    Access
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