Sustainability Data Hub
Atento
Atento provides customer relationship management and business process outsourcing services. The company delivers tailored solutions in customer care, technical support, and sales, leveraging technology and analytics to enhance customer engagement for clients across various industries.
1999
Spain
10,001+ employees
Outsourcing/Offshoring
$10B+ in revenue
Sustainability Ranking
#677
OverallⓈThis is a simple, transparent and data-based ranking measuring the overall sustainability performance of a company. It takes into account the following factors:- Carbon emissions intensity (normalized by industry)
- Share of renewable electricity consumption (normalized by industry)
- Sustainability maturity
- Intent to leverage sustainability solutions
- Sustainability accreditations and certifications
The ranking takes into account all companies in illuminem's database. It leverages publicly available data as well as responses from the brief illuminem survey (please fill it out here for your company).
#22
in SpainⓈThis ranking uses the same criteria as the overall ranking but is limited to comparing the company with others in the same geography, based on its headquarters location, within Illuminem's database.(Source: illuminem)
#63
in Corporate ServicesⓈThis ranking uses the same criteria as the overall ranking but is limited to comparing the company with others in the same industry within Illuminem's database.(Source: illuminem)
Sustainability MaturityⓈMaturity gauges how far along a company is on its sustainability journey. It takes into account various factors such as:
- Breadth and depth of sustainability strategy
- Investment in sustainability
- External stakeholder engagement on sustainability topics
- Disclosure, awareness and management of environmental performance
- Sustainability certifications, awards and memberships
The maturity rank is based on a company's overall maturity score compared to other companies in the same industry (over 50 companies) in Illuminem's database. Higher maturity result in a higher rank.
Companies at the early stage of their sustainability journey are usually just starting to recognize the importance of sustainability. Their goals are often compliance-driven, cost-saving, or reputation-based, rather than deeply integrated into their core business strategy. Example solutions include services to comply with regulations, compliance software, consulting services, energy management & efficiency to reduce cost, certifications etc.
Companies with high sustainability maturity have deeply integrated sustainability into their core strategy and view it as a competitive advantage. Sustainability is not just a compliance requirement but a business driver that aligns with long-term value creation. Example solutions include insetting & supply chain services, carbon neutrality solutions, circular economy models, innovations in sustainable products and services etc.
(Source: illuminem)
0%
Industry Rank
56 out of 313
Sustainability IntentⓈIntent evaluates a company's propensity to buy sustainability products and services in the near future. It takes into account various factors such as:- Expressed intent by relevant company employees to buy sustainability solutions (reported directly to illuminem)
- Previous company activity in buying relevant solutions (reported to illuminem or aggregated from global registries)
- News or public reports by the company signaling interest to buy relevant solutions
- Intensity and progress against sustainability targets or pledges (reported publicly by the company)
- Level of pressure on sustainability performance from relevant stakeholders (as reported by the company or estimated based on industry/geography)
The intent rank is based on a company's overall intent score compared to other companies in the same industry (over 50 companies) in Illuminem's database. Higher intent results in a higher rank.
(Source: illuminem)
See all
Carbon emissions
Electricity consumption
Carbon certificate projects
Targets
Other sustainability metrics
Renewable Electricity
Reveal data for 1 credits
60%ⓈCompany sustainability report2023
Industry rank: 53 out of 313ⓈThe renewables rank is based on a company's share of renewable electricity (as a percentage of total electricity consumption) compared to other companies in the same industry (over 50 companies) within Illuminem's database.
Total electricity consumption
and % renewables
(MWh, % of consumption)
Industry rank: 53 out of 313ⓈThe renewables rank is based on a company's share of renewable electricity (as a percentage of total electricity consumption) compared to other companies in the same industry (over 50 companies) within Illuminem's database.
Total electricity
Share of renewable electricity
Industry Benchmark
illustrative
Other sustainability metrics
Reveal data for 1 credits
| Category | Description | Metric | Year | ||
|---|---|---|---|---|---|
| Water | Total Consumption | m3 | |||
| Social | Share of female employees | % | |||
Sustainability employees
11+
ⓈThis value represents the estimated number of employees in a company with sustainability-related roles or job titles, as determined by Illuminem using publicly available data.Pablo Sanchez Perez
Sustainability OfficerSustainability contactsⓘWe follow the strictest rules to ensure compliance with all the relevant data protection laws, including GDPR. Click here for our Privacy Policy.
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