Five9 | Sustainability Performance
Operates a cloud-based system designed to help organizations manage customer interactions through automated tools, analytics, and integrated communication channels. Responsibilities include supporting contact centers, optimizing workflow processes, enabling real-time reporting, and maintaining reliable digital environments for large-scale customer engagement.
2001
United States
1,001 - 5,000 employees
Computer Software
$1B - 10B in revenue
$25M - 100M in profitability
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Sustainability Ranking & Industry Benchmark
#9005
Overallⓘ#2058
in United Statesⓘ#280
in Computer SoftwareⓘSustainability Maturity
ⓘSustainability Intent
ⓘOverview
Financial Data
Business performanceCapital & innovationAnalyst projections
Controversy level
- Five9 Inc, US major CCaaS (contact centerasaservice) SaaS, has faced sustained class actions over the contested 20212024 sustained share price collapse (70%+ peaktotrough) amid disclosed material US discretionary CCaaS customer demand normalization following the contested historic 2021 USD 14.7 billion failed Zoom Video Communications acquisition (rejected by Zoom shareholders) affecting US institutional shareholders amid US contact center SaaS sector pressure.
Sustainability employees
ⓘWe follow the strictest rules to ensure compliance with all the relevant data protection laws, including GDPR. Click here for our Privacy Policy.Total sustainability employees
2-3
ⓘThis value represents the estimated number of employees in a company with sustainability-related roles or job titles, as determined by Illuminem using publicly available data.