Safaricom | Sustainability Performance
Provides telecommunications services, mobile connectivity, and digital solutions. Operations include network management, customer services, and financial technology integration for retail and business clients.
1997
Kenya
5,001 - 10,000 employees
Telecommunications
$1B - 10B in revenue
Sustainability Ranking & Industry Benchmark
#2924
Overall#4
in Kenya#79
in TelecommunicationsSustainability Maturity
Sustainability Intent
Overview
Controversy level
- Safaricom plc, Kenyan major telecom (MPESA mobile money), has faced sustained Communications Authority of Kenya enforcement scrutiny over alleged inadequate consumer protection compliance at MPESA mobile money customer practices, plus the contested historic 2020 Capital Markets Authority/Kenya Revenue Authority scrutiny over Vodacomaffiliated controlling shareholder governance complexity affecting Kenyan institutional minority shareholders.
