JD.com | Sustainability Performance
JD.com operates an e-commerce platform offering a wide range of consumer goods, electronics, and services. It emphasizes logistics capabilities and technology to support fast delivery and customer satisfaction.
1998
China
10,001+ employees
Retail
$10B+ in revenue
$1B - 10B in profitability
Sustainability Ranking & Industry Benchmark
#4368
Overall#104
in China#179
in RetailSustainability Maturity
Sustainability Intent
Overview
Environmental
Carbon emissionsEnergy consumptionWaste ManagementWater ManagementAir & land impactNature and biodiversityClimate riskSocial
Diversity and InclusionPay GapsHealth and SafetyExternalitiesGovernance
SDG ImpactFinancial Data
Business performanceCapital & innovationAnalyst projections
Renewable energy
Critical
Waste generated
Leading
Female employees
Critical
Externalities
Critical
Market cap
Revenue
R&D intensity
Carbon emissions
Reveal data for 1 credit
Industry rank: 94 out of 451
Total CO2 emissions
(CO2e tonnes)
Industry rank: 94 out of 451
Scope 1
Scope 2 location based
Scope 3 downstream
Scope 3 upstream
Industry benchmark
(adj. for revenues)
(adj. for revenues)
Renewable energy
Reveal data for 1 credit
1%2024
Industry rank: 101 out of 451
Total energy consumption
and % renewables
(MWh, % of consumption)
Industry rank: 101 out of 451
Total energy
Share of renewable energy
Industry benchmark
Renewable electricity
Reveal data for 1 credit
Industry rank: Beyond Top 100
Total electricity consumption
and % renewables
(MWh, % of consumption)
Industry rank: Beyond Top 100
Total electricity
Share of renewable electricity
Industry benchmark
Intensity
Greenhouse gas intensity Scope 1, 2 (tCO₂e /$M)
Energy consumption (direct) intensity (MWh /$M)
Water consumption intensity (m³ /$M)
Industry Benchmark
19.1
B/M 15.4
59.5
B/M 34.8
91.2
B/M 70.0
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Female employees
Reveal data for 1 credit
Share of female employees (%)
Share of female board members
25
50
75
100
Company
Benchmark
Waste
Reveal data for 1 credit
77.5K2025
Total waste generated (tonnes)
Total waste
Recovered & recycled
Not-recovered & not-recycled
Industry Benchmark
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Controversy level
- JD.com has faced sustained Chinese SAMR labor enforcement and the historic 2018 Liu Qiangdong (Richard Liu) Minneapolis rape allegation case affecting the founder's role and reputation, plus the contested 2024 mass layoffs and salary cuts at JD.com Logistics and JD.com Retail divisions affecting hundreds of thousands of Chinese gig workers and full-time employees.
Carbon emissions breakdown
Reveal data for 2 credits
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Energy consumption breakdown
Reveal data for 2 credits
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Climate risk
OverallAcuteChronic
Reveal data for 20 credits
Unlock Acute & Chronic64High
Thematic risk scoresESRS aligned scoresComing soon
Download Climate Risk AnalysisPowered by illuminem and GIST impactBiodiversity loss in km²
Reveal data for 2 credits
Biodiversity loss in terms of the equivalent land affected (km²e)
Total biodiversity loss (km²e)
Industry benchmark
Biodiversity loss in CO2e
Reveal data for 2 credits
Total biodiversity loss as CO2e tonnes
Total biodiversity loss (CO2e tonnes)
Industry benchmark
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Potential species loss
Reveal data for 2 credits
Estimated nature species lost due to corporate activity, expressed as Potentially Disappeared Fraction (PDF)
One row per year, with the latest at the top. Each driver uses its own scale.
Low ImpactHigh Impact
Industry benchmark
Biodiversity impact
Reveal data for 2 credits
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PDF: Potentially Disappeared Fraction (of species) due to corporate activities
Waste management
Reveal data for 2 credits
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| 2021 | 2022 | 2023 | 2024 | 2025 | Benchmark | ||
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Water management
Reveal data for 2 credits
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| 2021 | 2022 | 2023 | 2024 | 2025 | Benchmark | ||
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Air pollution
Reveal data for 2 credits
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Land use
Reveal data for 2 credits
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Diversity & inclusion
Reveal data for 3 credits
| KPI | Metric | Year | |||||
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Pay gap breakdown
Reveal data for 1 credit
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Health & safety
Reveal data for 2 credits
| KPI | Metric | Year | |||||
|---|---|---|---|---|---|---|---|
| 2021 | 2022 | 2023 | 2024 | 2025 | Benchmark | ||
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Externalities
Reveal data for 1 credit
| KPI | Metric | Year | |||||
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| 2021 | 2022 | 2023 | 2024 | 2025 | Benchmark | ||
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Market cap
Revenue
EBITDA
Operating margin
Revenue & EBITDA
$194.3BFY2025 revenue
Total Annual
Revenue & EBITDA
($ B)
Annual revenue
EBITDA
3 year change
Margin trends
Margin as % of revenue
Gross margin
Operating margin
Net margin
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Free cashflow
Capex
Debt/equity ratio
R&D intensity
1.7%FY2025
R&D as % of revenue
Return on invested capital (ROIC)
Industry benchmark
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Return on invested capital
6.0%FY2026
Return on invested capital (ROIC)
Industry benchmark
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Analyst revenue estimates & actuals
Analyst consensus vs actuals
($ B)
Actual revenue
Consensus estimates
Estimate only
161.0
▲ 623.8%
172.0
▲ 1.3%
194.3
▲ 0.1%
240.7
2029Powered by illuminem
SDG impact
Reveal data for 5 credits
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SDG impact (historical)
Reveal data for 5 credits
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